شرکت توسعه یکپارچه ایلیا
Communications

Communications

Considering the challenges in communications and the daily progress of this industry, coordination with global changes and the ability to respond to market needs require the organization’s dynamism and up-to-dateness.

Corporate Communications

Organizational communication refers to the exchange of information and ideas within an organization. This can include interpersonal, group, formal (such as formal meetings and reports) and informal (such as day-to-day conversations and e-mails) communications.

Organizational relationships can be internal (between organization members) or external (with customers, partners or other stakeholders). These communications can be vertical (between different levels of the organization) or horizontal (between people or groups at the same level of the organization). Organizational communication is very vital for the efficiency and effectiveness of the organization. Effective communication can lead to improved working relationships, increased employee satisfaction, increased productivity, and reduced misunderstandings.

Challenges:

  • The high volume of outsourced work and the weakness of the financial control systems of contracting contracts and project management
  • The lack of a system to manage the large volume of data and the wide range of customers and target markets
  • The absence of a tool for measuring key performance indicators and the inability to view key business indicators at the moment
  • The complexities of calculating the current cost of services

Solutions:

  • Powerful and integrated infrastructure in all functional areas of the organization, the possibility of controlling contractors, planning all the resources of the organization and projects.
  • The use of customer relationship management system (CRM) in Focus ERP software provides the possibility to access and analyze the vital information of customers.
  • Using management dashboards and business intelligence in Focus ERP software, managers can track and monitor all business performance indicators at any time and anywhere.
  • The possibility of defining the costs of different services and goods and identifying and recording different cost parameters

If you want to receive a free consultation and also receive a demo of any of Ilia’s integrated management modules, please contact us.

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