شرکت توسعه یکپارچه ایلیا
Banking

Banking

The banking industry is a network of financial institutions that are licensed by the government to provide banking services, and despite increasing customer demand in today’s competitive market, the set of financial services provided, over time and across jurisdictions, has varied considerably in different institutions. It has changed as it has evolved with changes in industry regulation and economic development as well as advances in information and communication technology.

Challenges:

  • Absence of a system to manage the high volume and wide range of customers and target markets
  • The absence of a tool for measuring key performance indicators and the inability to view key business indicators at the moment
  • Lack of integration of information systems in the support area, operation area and branches
  • The impossibility of evaluating branches in terms of profit and loss, business
  • Inefficiency of monitoring and reporting tools in banking and insurance industries

Solutions:

  • The use of customer relationship management system (CRM) in Focus ERP software provides access to operational information of integrated bank/insurance systems.
  • Using management dashboards and business intelligence in Focus ERP software, managers can track and monitor all business performance indicators at any time and anywhere.
  • Focus ERP calculates the actual cost of services by being able to connect to Core banking/ insurance claim calculation systems and calculate the factors affecting the cost of services.
  • By using management dashboards and business intelligence in Focus software, it is possible for the mother company to track and monitor all business performance indicators of each branch.

Advantages of using ERP in banking:

The use of enterprise resource planning systems or ERP in banking can have many advantages:

  1. Improve efficiency: ERP can help improve overall bank efficiency by automating and coordinating processes. This can lead to lower costs and increased profits.
  2. Increasing accuracy: By using ERP, banks can increase accuracy in financial calculations and transactions. These systems can reduce human error and ensure that information is accurate and up-to-date.
  3. Improved decision-making: ERP can provide bank managers with the necessary information to make better and faster decisions. These systems can collect information about customers, transactions, products and services in a central location, which helps in analyzing and interpreting the data.
  4. Increasing customer satisfaction: By using ERP, banks can provide better services to customers. These systems can help banks better understand the needs of customers and provide services according to these needs.
  5. Information security: ERP can help increase bank information security. These systems can protect sensitive information and prevent unauthorized access.

If you want to receive a free consultation and also receive a demo of any of Ilia’s integrated management modules, please contact us.

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